Terms of service

Terms of Service

Effective Date: April/2025

Welcome to AKIDemix! By accessing or using our website (https://www.akidemix.com) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. Overview

AKIDemix offers inclusive toys, clothing, tote bags, and educational resources with a focus on products designed for individuals with autism, but accessible and enjoyable for all. These Terms apply to all users of the site, including browsers, customers, and merchants.

2. Use of Our Site

By using our website, you confirm that:

You are at least the age of majority in your state or province of residence.
You will not use our products or services for any illegal or unauthorized purpose.
You will not violate any laws in your jurisdiction (including intellectual property laws) while using the site.

3. Product Information

We do our best to ensure that all product descriptions, prices, and images are accurate and up to date. However, we reserve the right to:

Correct any errors, inaccuracies, or omissions.
Modify or discontinue products without prior notice.
Limit the sales of our products to any person, geographic region, or jurisdiction.

4. Orders & Payments

All orders placed through our website are subject to availability and confirmation of the order price.
We reserve the right to refuse or cancel any order at any time for reasons including suspected fraud or unauthorized activity.
Payments are processed securely using Shopify Payments or other supported payment gateways. You agree to provide current, complete, and accurate purchase and account information.

5. Shipping & Delivery

We offer shipping to select countries. Delivery times may vary based on location and method of shipment. Please review our [Shipping Policy] for more information.

6. Returns & Refunds

We only accept returns for defective or damaged products. All return requests must be made within 7 days of delivery. See our [Return and Refund Policy] for full details.

7. Wholesale Orders

AKIDemix offers wholesale opportunities for educators, therapists, retailers, and organizations interested in purchasing our products in bulk.

To inquire about wholesale pricing or set up a wholesale account:

Contact us at akidemixrlc@gmail.com with your business name, type, and intended order volume.
A valid business or resale license may be required for approval.
Minimum order quantities may apply.
Wholesale purchases are not eligible for regular customer discounts or promotions.
All wholesale sales are final unless the items are defective or damaged upon arrival.

We reserve the right to approve or deny wholesale accounts at our discretion.

8. Intellectual Property

All content on this site—including logos, designs, text, graphics, images, and product names—is the intellectual property of AKIDemix and may not be used without our permission.

9. User-Generated Content

If you submit reviews, photos, testimonials, or other content, you grant AKIDemix a non-exclusive, royalty-free license to use, reproduce, and share it for promotional or other purposes. We may remove content at our discretion if it is inappropriate, offensive, or misleading.

10. Third-Party Tools & Links

Our site may include links to third-party websites or services. We are not responsible for the content or practices of any third-party sites. Use them at your own risk.

11. Privacy

Your privacy is important to us. We collect and use your personal information solely for the purpose of fulfilling orders, communicating with you, and improving your experience with AKIDemix. We do not sell or share your information with third parties, except where necessary to process payments or ship your orders.

We take appropriate security measures to protect your data and ensure compliance with privacy laws. For full details on how your information is handled, please refer to our [Privacy Policy].

By using our website, you consent to the collection and use of your information as described.

12. Limitation of Liability

To the fullest extent permitted by law, AKIDemix shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products.

13. Indemnification

You agree to indemnify and hold AKIDemix harmless from any claims, damages, or expenses arising from your use of our website, your violation of these Terms, or your infringement of any rights of a third party.

14. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Changes will be posted on this page with the revised effective date. Your continued use of the site constitutes your acceptance of the new Terms.